Let customers speak for us
Brexit & EU orders
Following Brexit, we are still exporting to Europe (and beyond), but please note that packages may be subject to additional customs and duty charges. The rules are super complicated and vary country to country, so at this time we cannot predict what those charges will be, nor are we liable for any additional charges. Please note that legally we are obliged to fill out customs declarations including the value of the parcel, and we cannot mark the items as a ‘gift’.
Stay safe, stay well and happy brewing,
- Valerie
Important update for US customers
Good news for our US customers!
We have resumed shipping to the US. Customs fees now need to be prepaid, so we’ll calculate them manually after you place your order and send you a separate invoice. You’ll always have the option to cancel for a full refund if the fees are more than expected.
Team Tea's Club
Each month we hand select 3 loose leaf teas for you to brew and enjoy.
Join Team Tea on a flavour journey of discovery, whether you are new to tea, a tea connoisseur or just tired of drinking the same tea every day. Matched to the season, enjoy familiar classics, travel to the best tea gardens in the world and taste single estate teas, and discover new favourites. Each tea is packaged in our sustainable slide tins, designed to keep your tea fresh and protected on the move.
While a dash of milk in a cuppa remains a firm British habit, trying some teas black can be a revelation. You’ll discover subtle notes of fruit, flowers, spice or chocolate that would otherwise be hidden. These ten teas demonstrate just how rewarding it can be to enjoy black tea black – pure, nuanced and full of character.